Westgate Resorts is a timeshare company that has been in operation for over three decades. It boasts of a wide range of properties spread across the United States, from Orlando to Las Vegas and Park City to Myrtle Beach. This diversity in location and offerings make it attractive to many vacationers looking for a home away from home.
Many guests have spoken highly about their experiences at Westgate Resorts. The accommodations are often praised for being spacious, clean, and well-equipped with amenities such as full kitchens and private balconies or patios. This makes them ideal for families or groups who prefer the convenience of self-catering during their stay.
The variety of on-site facilities is another point that garners positive Westgate reviews. Depending on the property, guests can enjoy swimming pools, fitness centers, restaurants, bars, spas and even water parks without having to leave the resort grounds. Some resorts also offer organized activities like movie nights or craft sessions which add an extra layer of entertainment.
Furthermore, Westgate’s customer service has been highlighted by some as exceptional. Guests recount instances where staff went above and beyond to ensure they had a memorable stay – whether it was resolving issues promptly or providing personalized touches such as birthday surprises.
However, despite these commendations from satisfied customers, Westgate Resorts has not been immune to criticism. The main source of discontent revolves around their timeshare sales practices which some deem high-pressure and misleading.
Potential buyers have reported feeling coerced into attending lengthy sales presentations under the guise of receiving free gifts or discounted stays. These presentations can last several hours with sales representatives employing hard-sell tactics that leave little room for refusal.
There are also complaints about hidden costs associated with owning a Westgate timeshare – annual maintenance fees can increase unpredictably while booking availability may be limited making it difficult for owners to get value out of their investment.
Additionally, attempts at exiting Westgate timeshares have proven problematic for some owners due to the company’s stringent cancellation policies. This has led to frustration and financial strain for those who find themselves unable to continue with their timeshare commitment.
In conclusion, Westgate Resorts offers a vacation experience that can be both rewarding and disappointing depending on individual experiences and expectations. While it provides quality accommodations and amenities, its sales practices have been a source of dissatisfaction for some customers. As with any major purchase or investment, potential buyers should do thorough research and consider all aspects before committing to a timeshare agreement with Westgate Resorts.